Terms of Service

The terms and conditions set forth in this document constitutes the entire understanding and full and complete agreement between you, the Client, and the Service Provider.

User Rights

1. After completing the payment, you are allowed to use the related products normally, continuously and steadily.
2. After completing the payment, you enjoy the right to freely control the related products.
3. The product page details are consistent with the product.

User Obligations

1. You need to complete your contact information in the user management system to avoid failure to receive system notifications when the service product expires or other emergency issues.
2. As we are a Hong Kong company, you must comply with Hong Kong laws and regulations when using our products. Regulations to be observed include but are not restricted to:
   • Computer Crimes Ordinance
   • Electronic Transaction Regulations
   • Unsolicited Electronic Information Regulations
   • Personal Data / Privacy Regulations
   • Copyright Ordinance
3. We prohibit users from using our resources for the following purposes:
   • Sensitive political use
   • Any hacking or attack
   • Send spam
   • Acts involving any criminal offense
4. We reserve the right to do the following actions when receiving complaints or government and court orders:
   • Shut down the server or IP address used by the user upon receipt of a government order
   • Receive relevant documents from the court or the reconnaissance agency, and need to follow the instructions to provide corresponding data, evidence or even shut down the user server
   • After receiving the complaint from the third party or the lawyer's letter and evidence entrusted by the lawyer, the server of the user shall be shut down and the evidence shall be preserved
   • When the network security department receives a complaint from a third party or IP management department, it stops the abuse of IP addresses
   • Terminate the server or network connection of the user when the network security department detects the illegal attack of the user
   • When the upstream supplier is complained or investigation due to the user's information content or behavior, we shall cooperate as necessary, including but not limited to submitting evidence or disconnecting the user
5. Important If you violate the above relevant terms and conditions, we will stop the operation of your host service, and all payments will not be refunded. We reserve the right to delete the host and suspend the host until the member account is deleted.

Service Term

We will provide server services from the date you complete the payment until you apply for a refund, arrears, non-renewal, or forget to renew.

Disclaimer

We are not responsible for any of the following situations:

1. The server cannot be accessed (used) or data is lost due to user arrears, non-renewal or forgotten renewal.
2. The server cannot be accessed (used) or data is lost due to improper user operations or other related behaviors.
3. Inaccessible or data loss due to user's website content or use behavior in violation of the user obligations.
4. Inaccessibility or data loss due to major social abnormal events such as wars, armed conflicts, strikes, riots, etc.
5. Inaccessibility or data loss due to severe disasters such as earthquakes, tsunamis, typhoons, floods, volcanic eruptions, landslides, etc.
6. Due to factors beyond our control and causing widespread Internet transmission failure, such as disasters, man-made destruction, and telecommunications infrastructure failure caused by wars; the impact of large-scale network failure caused by hacker attacks.
7. We advise users to regularly backup data for the sake of data security and stable operation of the business. We are not obliged to provide any backup data to users.

Refund Policy

1. Server products could not be refunded from the date of completion of payment.
2. We could stop providing service without refund in one of the following situations:
   • Malicious trial of products, malicious purchase of server for illegal purposes (traffic attack, Trojan horse propagation, etc.)
   • Violation of the terms of user obligations

Liability for Breach of Contract

1. We guarantee that the server will reach the standard of 99.99% online under normal circumstances. If you prove that we do not have the capacity to achieve this target, we will extend the service period as compensation.
2. If you violate the provision of the user obligations of this Terms of Service, we will directly delete all your data without providing for backup and compensation.
3. If you violate the terms of service and there are serious consequences or adverse effects, we will not only delete your data, and will not provide backup and compensation, but will also actively cooperate with the work of the relevant departments and provide the relevant materials as evidence.

Change of Terms of Service

We reserve the right to change the terms of service at any time. When we change, we change the last update date at the end. We encourage users to check this page frequently to keep abreast of the latest regulations. You acknowledge and agree that it is your responsibility to regularly review the latest terms of service.